Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the website, products, and services provided by Vettara (“we,” “us,” or “our”). By accessing our website at vettara.io or engaging our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

By accessing or using our website and services, you confirm that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy, which is incorporated herein by reference. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms, in which case “you” refers to both you individually and the entity you represent.

Vettara provides technical talent services for organizations seeking verified engineering expertise. Our services include:

• Technical vetting — comprehensive technical assessments of engineering candidates conducted by principal-level practitioners, including live architecture reviews, system design evaluations, and code quality analysis.
• Staff augmentation — placement of pre-vetted technical talent to augment your engineering teams on a contract or contract-to-hire basis.
• Retained search — dedicated executive and senior-level technical recruiting engagements for permanent placements, including sourcing, vetting, and candidate management.
• White-label vetting — technical assessment services provided on behalf of staffing agencies, consulting firms, and other talent providers under their own branding.

The specific scope, deliverables, and terms of each engagement are defined in individual service agreements or statements of work (SOWs) between Vettara and the client.

Services begin upon mutual written agreement between Vettara and the client, typically formalized through a statement of work (SOW) or service agreement. These documents specify the scope of services, timelines, deliverables, pricing, and other terms specific to the engagement. In the event of any conflict between these general Terms and a specific SOW or service agreement, the terms of the SOW or service agreement will prevail with respect to that engagement.

Payment terms, including fees, billing schedules, and payment methods, are outlined in individual service agreements or statements of work. Unless otherwise specified in a service agreement, invoices are due within 30 days of issuance. Late payments may be subject to interest charges as specified in the applicable service agreement. We reserve the right to suspend services for accounts with overdue balances until payment is received.

All intellectual property rights are allocated as follows:

• Client IP — the client retains all intellectual property rights in their own proprietary information, systems, and any work product created by placed candidates during the course of their engagement with the client, unless otherwise specified in the applicable service agreement.
• Vettara IP — Vettara retains all intellectual property rights in its proprietary vetting methodologies, assessment frameworks, scoring rubrics, evaluation criteria, internal tools, and processes. Nothing in these Terms or any service agreement grants the client any rights to Vettara’s proprietary methods or tools.

All content on the vettara.io website, including text, graphics, logos, and design elements, is the property of Vettara and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our website content without our prior written consent.

Both Vettara and the client agree to maintain the confidentiality of proprietary and sensitive information shared during the course of the engagement. Confidential information includes, but is not limited to, business strategies, technical architectures, candidate profiles, assessment results, financial information, and trade secrets. Neither party will disclose the other’s confidential information to third parties without prior written consent, except as required by law or as necessary to perform services under the applicable agreement. Confidentiality obligations survive the termination of the service relationship for a period of two years, unless otherwise specified in the applicable service agreement.

To the maximum extent permitted by applicable law, Vettara shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the use of our website or services, including but not limited to loss of profits, data, business opportunities, or goodwill.

Our total cumulative liability for all claims arising from or related to a particular service engagement shall not exceed the total fees paid by the client to Vettara under the applicable service agreement during the twelve months preceding the claim. This limitation applies regardless of the theory of liability, whether based on contract, tort, negligence, strict liability, or otherwise.

You agree to indemnify, defend, and hold harmless Vettara and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your breach of these Terms; (b) your use of our website or services in violation of applicable law; or (c) any third-party claims resulting from your use of placed candidates, including claims related to employment practices, workplace safety, or compliance with labor laws.

Either party may terminate a service engagement with written notice in accordance with the terms specified in the applicable statement of work or service agreement. In the absence of specific termination provisions, either party may terminate with 30 days’ written notice. Upon termination, the client is responsible for payment of all fees for services rendered through the effective date of termination. Provisions regarding confidentiality, intellectual property, limitation of liability, and indemnification survive termination of these Terms and any service agreement.

These Terms and any disputes arising out of or related to them shall be governed by and construed in accordance with applicable law, as determined by the jurisdiction specified in the relevant service agreement. In the absence of a specific governing law provision in a service agreement, these Terms shall be governed by the laws of the jurisdiction in which Vettara maintains its principal place of business.

In the event of any dispute, controversy, or claim arising out of or relating to these Terms or our services, the parties agree to first attempt to resolve the matter through good faith negotiation. If the dispute cannot be resolved through negotiation within 30 days, either party may pursue mediation before initiating formal legal proceedings. The parties agree that mediation is a prerequisite to any arbitration or court action, except where injunctive relief is sought to prevent irreparable harm.

We reserve the right to modify these Terms at any time. When we make material changes, we will update the effective date at the top of this page and, where appropriate, provide notice through our website. Your continued use of our website or services after any modifications constitutes your acceptance of the updated Terms. It is your responsibility to review these Terms periodically. Changes to these Terms do not alter the terms of any existing service agreement or statement of work unless both parties agree in writing.